Returns & Exchanges

We want you to love your D.Franklin products, which is why we offer a flexible return policy within 14 days of receiving your order. All items must be in their original condition, unworn, and with all protective packaging and tags intact.

Return Process

• 1.
  Request Your Return

  Access our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original box or a secure mailing bag, ensuring the return authorization form is included inside.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at your nearest authorized courier point.

• 4.
  Receive Your Refund

  Once our warehouse verifies the condition of the items, your refund will be processed to your original payment method within 7-10 business days.